GENERAL TERMS AND CONDITIONS
These legal documents are drafted in Italian. The versions in other languages are courtesy translations: in case of any discrepancy, the Italian version prevails.
1. RECITALS
Dear User, by accepting these Terms and Conditions, you declare that you: • are aware that this contract sets out the general terms and conditions of use of the RedactForAI software, further specified below (hereinafter the “Terms and Conditions”), provided by Living Off AI (hereinafter the “Provider”) to its Users through the application executable locally on the User's device (hereinafter the “Software” or the “Application”); • are aware that the Services covered by these Terms are exclusively those relating to the RedactForAI Software and its distribution and download channels (collectively, the “Platforms”); • are aware that downloading, installing or otherwise using the Software, including where preceded by entering your details in an electronic form available on the Platforms, constitutes contractual acceptance of this document and its Annexes; • have read and accept, without reservation, all the provisions and clauses set out in this document, reproduced in full below; • have read, understood and accepted, by entering into this contract, the Software's Privacy Policy (available on the website), which describes the nature and manner of the data processing carried out in connection with the Software; • are aware that the Software, its code and the trademarks used by the Provider are the exclusive property of the latter or its licensors, and that any unauthorized use will be sanctioned and prosecuted before all competent authorities; • declare that you have the legal capacity to enter into binding contracts and, where accessing the Software on behalf of a company or other legal entity, that you have the authority to bind that entity to these Terms. It is understood that, for the purposes of this contract, the Terms and Conditions include any note, legal notice, information or disclaimer, including the Privacy Policy, published on the Platforms and always available to the User (the “Annexes”). These Terms and Conditions apply to all Users who install, access or otherwise use the Software, regardless of the mode of distribution thereof.
2. DEFINITIONS
• “Annexes”: any note, legal notice, information or disclaimer, manual, guide or other document provided to the User through the Platforms, which is deemed an integral and substantial part of these Terms, including the Privacy Policy. • “Contents” or “Documents”: text, images, scans, data and information, in any format, uploaded, imported or otherwise processed by the User through the Software. • “Provider”: Living Off AI, holder of the RedactForAI Software and responsible for the obligations arising from this contract. • “License”: the limited, non-exclusive and non-transferable right of use granted to the User over the Software pursuant to art. 4. • “Download Form”: the optional electronic form made available on the Platforms through which the User may request the download of the Software, providing the information referred to in art. 4; its use does not involve the creation of an account or access credentials. • “Output”: the results, categorizations, analyses or any other content generated by the Software through artificial intelligence based on the Documents processed by the User. • “Service” or “Software”: the RedactForAI application, including the automated document analysis and categorization functionalities powered by artificial intelligence, run locally on the User's device. • “User”: the natural or legal person who installs, accesses or uses the Software.
3. PURPOSE
The Provider makes available to Users who wish to use it a locally installable software that enables automated document analysis and categorization through artificial intelligence technologies. This contract concerns the grant of the Software License under art. 4 and the provision of the Services under art. 5. The User may download, install and use the Software directly from the Platforms, without any need to create an account or complete any registration process. These contractual terms are always available on the Platforms, together with any other information about the Software required by applicable law.
4. LICENSE AND METHODS OF ACCESSING THE SOFTWARE
4.1 Grant of the License The User obtains the License to the Software the moment they download, install or otherwise begin using it, without any need to complete a registration process, create an account, or activate the License through credentials. Downloading, installing or using the Software constitutes acceptance of these Terms and results in the automatic grant of the License referred to in art. 2. 4.2 Download Form The Platforms may ask the User, before the download, to provide certain identifying information (for example: name, e-mail address, company) through the Download Form. Such information is processed as set out in the Privacy Policy and does not result in the creation of an account, a persistent profile, or access credentials. The User is solely responsible for the accuracy and updating of any information provided. 4.3 Limits on distribution The Provider reserves the right to refuse or discontinue distribution of the Software to a User where it is reasonable to believe that the User will not comply with these Terms, or where it is established that the User lacks the subjective requirements referred to in art. 1, letter g), including after the License has been granted. 4.4 Rules of conduct By using the Software, the User undertakes to: • adopt all security measures suitable to protect their device and the Documents processed thereon; • use the Software exclusively for lawful purposes connected to their own professional activity; • act in compliance with applicable data protection legislation (GDPR and Italian Legislative Decree 196/2003, as amended) with respect to the Documents processed; • not attempt to decompile, decode or disassemble the Software, except within the limits mandatorily provided for by law; • promptly update, where provided through the Download Form, their contact details in the event of subsequent changes.
5. DESCRIPTION OF THE SERVICE AND PROCESSING METHODS
5.1 Elements of the Service The Service is made available in Italian and may also be made available in other languages. The User undertakes to periodically check the instructions on the use of the Software published on the Platforms, and hereby accepts the technical updates that will be unilaterally adopted by the Provider pursuant to art. 12. 5.2 Description of the functionalities The Software processes the Documents uploaded by the User through an automated pipeline made up of three sequential stages, carried out entirely on the User's device: (i) text extraction, (ii) recognition of identifying information, (iii) redaction and generation of the redacted Document. The Software accepts as input text-format, PDF and Word documents, as well as images and scans. For natively text-based files, the text is extracted directly from the Document; for scans and images, the Software applies an optical character recognition (OCR) engine based on the open-source Tesseract library, with dedicated language models for Italian, English, Spanish and Portuguese. The text thus obtained is analyzed by a natural language processing engine, based on open-source language models for Italian, English, Spanish and Portuguese, integrated with a personally identifiable information (PII) detection engine compliant with international standards on the matter. The Software is able to identify, among others, the following categories of information: • names, surnames and other personal details of natural persons; • e-mail addresses, telephone numbers and physical addresses; • bank details (IBAN), payment card numbers and cryptocurrency wallets; • IP addresses, MAC addresses and web addresses (URLs); • dates and time references; • Italian tax code, VAT number, identity document, driving licence and passport; • Spanish NIF and NIE numbers; • further national identifiers recognized by the Software based on the language and country of the Document processed (for example, for Documents in English: US social security number, driving licence and bank account numbers, where applicable). The information thus identified is redacted directly within the Document, generating a redacted copy, while the original Document remains unaltered and available to the User in the Private Folder, as provided in art. 5.3. As these are automated recognition technologies based on statistical and linguistic models, the Software does not guarantee the identification of 100% of the identifying information present in a Document, in particular in the case of poor-quality scans, non-standard formatting, abbreviations, information written in unsupported languages, or identifying data not falling within the categories listed above. The accuracy limits and the User's verification obligations under art. 5.4 and art. 8 therefore remain applicable. 5.3 Document processing methods The Software is installed and run locally on the User's device. The Documents uploaded or processed through the Software, and the related data contained therein, including any personal data, are processed exclusively locally, on the User's device, and are not transmitted, uploaded, shared or otherwise made accessible to the Provider or third parties through the Provider's infrastructure. Since the Provider has no access to the Documents or the data contained therein, the Provider does not act as a data processor under art. 28 of Regulation (EU) 2016/679 (“GDPR”) with respect to the data processed by the User through the Software. The User, as data controller of any personal data contained in the Documents, remains the sole party responsible for compliance with applicable data protection legislation. 5.4 Nature of the Output generated by artificial intelligence The Output generated by the Software is ancillary in nature and is provided as support for the User's activity. The Output may contain inaccuracies, omissions or errors, also due to the intrinsic limitations of currently available artificial intelligence technologies. It is the User's sole responsibility to verify, validate and take responsibility for any decision based, even in part, on the Software's Output. The Software does not provide professional advice of any kind and does not replace the User's judgment. 5.5 Third-party components The Software may include third-party technological components, including any libraries distributed under open-source licenses, the terms of which remain applicable within the limits set out in the respective licenses and prevail over these Terms with respect to such components. The Provider shall not be held liable for malfunctions caused by such third-party components.
6. FREE OF CHARGE NATURE OF THE SOFTWARE AND ANY ADDITIONAL SERVICES
The Software is made available to the User free of charge. The License under art. 4 does not, as of the date of these Terms, entail any fee payable by the User, nor does it require the provision of payment details for downloading or using the Software. The Provider reserves the right to introduce, in the future, additional, optional, paid functionalities (“Premium Services”), the offering of which will in any case be subject to specific disclosure and to the User's prior and separate acceptance, as also provided in art. 15. The introduction of any Premium Services does not affect the free-of-charge nature of the basic Software License under this article, and the User remains free to continue using the latter at no cost. The Provider also reserves the right to request, through the Download Form or subsequently, optional information regarding the User's professional profile, solely for statistical purposes, to improve the Software and for any commercial offer of Premium Services, without prejudice to the provisions of the Privacy Policy.
7. PROCESSING OF USER DATA
The Provider undertakes to process the User's personal data collected on the occasion of the download and the provision of the Service (for example, any data entered in the Download Form, contact details, aggregated technical logs) in the manner and within the limits imposed by applicable law, as set out in the Privacy Policy made available prior to the establishment of the contractual relationship. With regard to any personal data contained in the Documents processed by the User through the Software, reference is made in full to the provisions of art. 5.3.
8. USER'S RESPONSIBILITY
The User is fully and solely responsible for the use of the Software, including the functions of uploading, analyzing and categorizing Documents, and is therefore the sole guarantor of the lawfulness of the Documents processed and of the correctness of the professional decisions made on the basis of the Output. The User warrants that the Documents uploaded do not infringe copyright, industrial property rights or other third-party rights. In the event of a claim by third parties regarding the Documents processed or the User's conduct in using the Software, the User assumes full responsibility and undertakes to hold the Provider harmless from any damage, loss or expense, including legal defense costs. The User is also required to: (a) regularly and securely save the Documents and Output processed through the Software, creating backup copies; (b) promptly report to the Provider any functional faults or malfunctions of the Software; (c) ensure that their device and related software components do not cause harm to the Provider or other Users.
9. SUSPENSION AND LIMITATION OF ACCESS TO THE SERVICE
The Provider reserves the right to modify, suspend or discontinue, in whole or in part, the Service at any time, even without prior notice, for maintenance, updates or security reasons, giving reasonable notice to the User where possible. The User accepts that access to the Software may be temporarily unavailable, suspended or limited due to events beyond the Provider's reasonable control (for example: malfunctions of the Software's distribution servers or infrastructure, cyberattacks, force majeure events), without this giving rise to any liability on the part of the Provider, without prejudice to the Provider's commitment to restore full functionality of the Service within a reasonable time. In the event of a breach of contractual obligations by the User, the Provider has the right to suspend, partially or totally, access to the Software until the breach ceases.
10. LIMITATION OF THE PROVIDER'S LIABILITY
The Software is provided “as is” and “as available”, without any warranty of any kind, express or implied, including, by way of example and not limitation, the warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement of third-party rights, operational continuity and freedom from errors, viruses or other harmful components. The Provider does not warrant that the Software will meet the User's specific needs or that it will be compatible with any hardware or software configuration. To the maximum extent permitted by applicable law, the Provider shall not be liable, to the User or third parties, for any indirect, incidental, special, consequential, punitive or exemplary damages, including, by way of example, loss of profits, goodwill, data, business opportunities or reputational damage, however arising from the use or inability to use the Software, even if the Provider had been advised of the possibility of such damages. Without prejudice to the following paragraph, the Provider's overall liability towards the User, on any ground and under any legal theory connected with the Software, the Service or these Terms (whether contractual, non-contractual or otherwise), shall in no event exceed, in the aggregate and for the entire duration of the relationship, the total amount paid by the User to the Provider in the 12 (twelve) months preceding the event giving rise to liability. Since, as of the date of these Terms, the Software License is granted free of charge pursuant to art. 6, such amount is equal to zero euros (0.00), unless otherwise provided with respect to any Premium Services the User may have subscribed to. Only the mandatory limits provided for by Italian law remain unaffected: the exclusions and limitations set out in this article do not apply, to the extent required by law, with respect to the Provider's liability for willful misconduct or gross negligence under art. 1229 of the Italian Civil Code, nor with respect to any mandatory protections afforded to consumers under the Italian Consumer Code. In any event, the User bears the burden of proving the damage actually suffered, the subjective element of willful misconduct or gross negligence, and the causal link with the Provider's conduct, in accordance with the general principles of civil law. The Provider makes no warranty as to the completeness, accuracy or correctness of the Output generated by the Software, including the information-identification and redaction functions referred to in art. 5.2, nor is it liable for decisions made by the User on the basis thereof without the appropriate verification required by arts. 5.4, 7 and 8. The Provider is also not liable for access issues arising from Users using malfunctioning devices or devices that do not meet the Software's minimum technical requirements, nor for any loss of Documents or Output not properly saved by the User as provided in art. 8.
11. TERM, TERMINATION OF THE CONTRACT AND RIGHT OF SUSPENSION
This contract is entered into for an indefinite term. The User may withdraw at any time by uninstalling the Software from their device and ceasing to use it, without any need to state a reason. The Provider may terminate the relationship by notifying the User in writing with at least 30 (thirty) days' notice, without any need to justify its decision. The Provider has the right to immediately terminate the relationship, by notifying the User in writing, where: (a) the User uses the Software for purposes contrary to law, these Terms, public policy or accepted standards of morality; (b) the User causes damage to the Software through the use of unauthorized IT tools; (c) it is established that the User lacks the subjective requirements referred to in art. 1, letter g). Upon termination of the relationship, for any reason, the User loses the right to access and use the Software; the Documents and Output remain, in any case, in the exclusive availability of the User on their own device, due to the local processing referred to in art. 5.3.
12. AMENDMENTS TO THE CONTRACT
The Provider may unilaterally amend the clauses of these Terms. Amendments that result in a worsening of the contractual conditions for the User will be notified at least 30 (thirty) days before their effective date; the User may withdraw free of charge from the relationship before that date. The amendment is deemed accepted if the User does not withdraw before the effective date and continues to use the Software. Amendments that are favorable to the User or required by applicable law may be applied with immediate effect.
13. COPYRIGHT AND INTELLECTUAL PROPERTY
Living Off AI is the sole holder of the Software and of all rights inherent in and arising from its exploitation. The Software, the source code, the interface, the documentation and the trademarks used by the Provider are the exclusive property of the Provider or its licensors, and are protected by Italian and international copyright and industrial property laws. The Documents uploaded by the User and the related Output remain the exclusive property of the User. The Provider claims no rights over the Documents or the Output, consistent with the local processing model referred to in art. 5.3. It is not permitted to extract, decompile, decode or systematically reuse components of the Software without the Provider's express prior written consent.
14. TRADEMARKS AND LOGOS
The graphic material, logos, fonts and service marks included in or made available through the Platforms are trademarks or distinctive signs of the Provider. Such signs may not be used, except with the Provider's prior written consent, in connection with websites, applications, products or services that are not the Provider's, in a manner likely to cause confusion among the public or to disparage or discredit the Provider.
15. VALIDITY OF THE TERMS AND CONDITIONS
These Terms and Conditions are deemed applicable, where compatible, also in the event of further specific agreements relating to additional paid functionalities. Should one or more provisions be declared invalid or ineffective, such invalidity shall not affect the validity of the remaining provisions, which shall continue to have effect to the maximum extent permitted by applicable law. These Terms and Conditions are drafted in Italian and may also be made available to the User in one or more translations into other languages, for mere convenience of reference. In the event of any discrepancy, contradiction or difference in meaning between the Italian version and any translated version, the Italian-language text shall in all cases and exclusively prevail, and shall constitute the only legally binding version between the Parties.
16. NOTICES
Communications addressed to the Provider must be sent using the dedicated form available on the Contact Uspage. Communications addressed to the User, where the User has provided an e-mail address through the Download Form or other contact with the Provider, are made to that address. The Provider reserves the right to also send communications to the User by other reasonable means.
17. GOVERNING LAW AND JURISDICTION
Italian law applies to these Terms and Conditions. For any dispute arising from this contractual relationship, the Courts of Rome or the Courts of Milan shall have exclusive jurisdiction, depending on the Provider's registered office or domicile at the time the dispute arises, without prejudice to any different mandatory rules applicable due to the nature of the User. For any information relating to these Terms, the User may contact the Provider through the Contact Us form. Last updated: July 26, 2026